Privacy Policy iringgit

1General Information and Scope of This Policy

iringgit is an online betting and casino platform operating under international licensing. The platform is accessible at iringgit.onl and offers a range of services including online slots, live casino, sports betting and table games to adult users aged 21 and above.

This Privacy Policy is a legally binding contractual document between iringgit (hereinafter referred to as "we", "us" or "the platform") and you as a registered user or visitor to our website (hereinafter referred to as "you" or "user"). By registering an account, making a deposit, using any of our services or browsing our website, you agree to the terms set out in this Privacy Policy.

This policy applies to all personal information collected through our website, mobile application (where applicable), customer service channels, email, live chat and any other interactions between you and iringgit. Please read this policy carefully before using our platform.

2Categories of Personal Information We Collect

iringgit collects various categories of personal information to enable us to provide a secure service, meet legal obligations and improve the user experience. The following are the main categories of information we collect:

2.1 Account Registration Information

When you register an account at iringgit, we collect the following basic information:

• Full name as it appears on your official identification document
• Identity card number (MyKad) or passport number for eligible foreign nationals
• Date of birth for age verification purposes (21 years and above)
• An active and unique email address for each account
• Mobile phone number
• Account username and password (passwords are stored in encrypted form)

2.2 Financial and Transaction Information

To process deposits and withdrawals, we collect information relating to your chosen payment method, including:

• E-wallet account number (Touch 'n Go eWallet, ShopeePay) — stored securely for verification purposes
• Bank account number for FPX and DuitNow transactions
• Crypto wallet address for deposits and withdrawals in USDT, BTC or ETH
• Records of all deposit and withdrawal transactions, including the amount in Ringgit Malaysia (RM), date, time and transaction status

2.3 Betting Activity Information

Our platform automatically records betting activity for service, audit and responsible gambling purposes, including:

• Records of bets placed, winnings and losses
• Games accessed and session duration
• Bonus, cashback and promotion usage history including the 150% welcome bonus
• VIP level and weekly cashback eligibility

2.4 Technical and Device Information

We automatically collect certain technical information when you browse or use our platform:

• IP address and general location (country/region)
• Device type, operating system and browser version
• Server log data including pages visited and access times
• Cookie and tracking technology information as described in Section 7

3Purpose and Legal Basis for Data Processing

iringgit processes your personal information on several valid legal grounds. We do not process your data beyond the scope set out in this policy. The main purposes of processing are as follows:

• Performance of contract: Processing account registration, deposits, withdrawals, bonuses and all aspects of the services you use on the iringgit platform.
• Legal obligations: Complying with Know Your Customer (KYC) requirements, anti-money laundering (AML) measures and reporting obligations under our international licensing.
• Legitimate interests: Detecting and preventing fraud, multi-account usage and suspicious activity that could compromise the security of the platform and other users.
• Security: Protecting your account from unauthorised access through two-factor authentication and monitoring of suspicious activity.
• Service improvement: Analysing usage patterns in aggregate (not individual data) to improve the user interface and platform performance.
• Support communication: Contacting you via live chat or email regarding your account, transactions or customer support enquiries.

4Disclosure of Information to Third Parties

iringgit does not sell or rent your personal information to any third party. However, in the course of operating the platform, we may share personal information with the following categories of third parties in certain circumstances:

4.1 Payment Service Providers

To process your financial transactions, the necessary information is shared with recognised payment gateway providers, including providers of Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency exchange networks. All such providers are bound by strict data protection agreements with iringgit.

4.2 Game Platform Providers

The iringgit platform integrates games from third-party developers. Session and betting information required to run the games may be processed by those developers under binding confidentiality agreements.

4.3 Legal Obligations and Regulatory Bodies

iringgit will disclose personal information when required by law, court order or direction from a competent authority. Such disclosure will be made only to the extent required, and we will inform you if permitted by law.

5Data Storage and Security

iringgit takes a layered approach to securing users' personal data. Our security infrastructure includes comprehensive technical and organisational measures:

• Encryption in transit: All communication between your device and iringgit's servers is protected using SSL/TLS protocols. This ensures your data cannot be intercepted while being transmitted over the network.
• Encryption at rest: Sensitive data stored in our databases, including identification information and financial details, is kept in encrypted form.
• Internal access controls: Only staff with specific authorisation may access user data, and all such access is recorded in an audit log system.
• Security monitoring: Our systems are continuously monitored to detect and respond to any threats or suspicious activity.
• Data backup: User data is regularly backed up to secure, redundant storage locations to ensure continuity of service.

5.1 Data Retention Period

iringgit retains your personal information for as long as your account remains active and for the period required after account closure to meet legal obligations, resolve disputes and enforce agreements. Financial transaction information is retained for the period specified by our international licensing compliance requirements.

5.2 Actions in the Event of a Data Breach

In the event of a security breach affecting your personal information, iringgit will take immediate action to minimise the impact of the breach and notify affected users within a reasonable period, in line with our notification obligations under our international licensing.

6User Rights

As a user of the iringgit platform, you have several rights regarding your personal information. These rights may be exercised at any time by contacting our customer support team:

7Use of Cookies and Tracking Technologies

iringgit uses cookies and similar tracking technologies to keep the platform running properly, improve the user experience, and understand how users interact with our website. The following are the categories of cookies we use:

7.1 Essential Cookies

These cookies are required for the basic functions of the iringgit platform and cannot be disabled. They include session cookies (which keep you logged in), security cookies (which protect your account from unauthorised access), and cookies that allow financial transactions to be processed securely.

7.2 Functional Cookies

These cookies allow the platform to remember your preferences such as interface language, game display settings, and other personal choices. This helps us provide a more personalised and consistent experience each time you visit iringgit.

7.3 Analytics Cookies

We use analytics cookies to understand how users navigate our platform in aggregate. This information helps us identify areas for improvement and ensure the platform's technical performance stays at its best. Analytics data is not linked to any individual's personal identity.

You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect your ability to log in or use certain features of the iringgit platform.

8Identity Verification and KYC Compliance

As a platform operating under international licensing, iringgit is required to carry out Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance processes. These processes are essential to ensure our platform is used lawfully and responsibly.

8.1 Documents Required for Verification

In certain circumstances, we may ask you to submit identity verification documents, including:

• A copy of your identity card (MyKad) or a valid passport
• Proof of current address such as a utility bill or bank statement dated within the last three months
• Proof of ownership of the payment method used for deposits
• Any additional documents required to meet licensing compliance requirements

8.2 Purpose and Storage of KYC Documents

KYC documents you submit to iringgit are used solely for identity verification, fraud prevention, and international licensing compliance. These documents are stored with high-level encryption and are only accessible by authorised compliance team members. iringgit does not use KYC documents for any marketing or other business purposes.

9Changes to This Privacy Policy

iringgit reserves the right to update this Privacy Policy from time to time in line with changes in laws, industry standards, or our operational practices. Any material changes will be communicated to registered users via email or a prominent notice displayed on our platform before the changes take effect.

The "Updated" date shown at the top of this document reflects the date this Privacy Policy was last reviewed. We encourage you to check this policy periodically to stay informed about how we manage your personal information.

Continued use of the iringgit platform after changes take effect will be considered your acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account and stop using the platform.

10How to Contact Us

If you have any questions or concerns, or wish to exercise any of the rights described in this policy, iringgit's customer service team is available to assist you 24 hours a day, 7 days a week in both Malay and English.

You can reach us through the following channels:

We will aim to respond to all privacy-related enquiries within a reasonable time. For requests relating to user data rights, please clearly state the type of request and include sufficient account information so that we can verify your identity before processing the request.